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    Elaine Wittenberg-Lyles, Greg Schneider, Debra Parker Oliver. Journal of Palliative Medicine. March 2010, 13(3): 261-265. doi:10.1089/jpm.2009.0240. Published in Volume: 13 Issue 3: February 23, 2010

    Volunteer Coordinators - Train volunteers with this course. After you have trained 10 volunteers, receive a free personalized site and administrative rights to monitor progress, view and print personalized certificates. No set up fee, just a simple registration to begin..... more info

Available Courses

  • Cost: $10.00
    11 modules based on Medicare Conditions of Participation. Training in the core concepts of hospice. On site training is provided by the hospice agency for patient care. After completing this course, the volunteer is qualified to perform the administrative volunteer role after meeting agency specific requirements for applications, background check, and company policy and procedures review.
  • The following agencies sponsor training for their volunteers. To get the enrollment key, please contact the hospice volunteer coordinator at the agency at which you wish to volunteer.
  • The ZPoint Eliminating Grief Program


    How to gently and easily eliminate feelings of grief after losing a loved one or experiencing a sudden job loss or other disaster.


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Volunteer News

Volunteer Management Hot Topics with Susan J. Ellis
Volunteer Management Hot Topics with Susan J. Ellis
  • Organizations need to see that money donors and time donors are closely intertwined - and that people move in and out of both roles over a lifetime. Volunteers are a critical component of an organization's mix of resources, not only in contributing skills but also as a potential source of money - a fact that leader of volunteers need to highlight more often. We need to cultivate all supporters for the long-term.
  • The "Reimagining Service" initiative in the United States is moving forward. While the well-intentioned national figures involved are trying to do something meaningful, it is painfully obvious that none are aware of the profession of volunteer management. Instead, the report and a new "HR Action Team" are pushing the concept that corporate human resources professionals are the key to building the capacity of nonprofits to engage volunteers. Really?

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Training designed for hospice volunteers. Online courses cover basic concepts and do not replace on site training. These courses enhance the volunteer experience by providing infection control, ethics and privacy, and communication techniques. Other courses suitable for enhancing the volunteer experience are posted and updated regularly.